/* Customer support: quiet surfaces, clear hierarchy, responsive order workspace. */
.site-header{height:90px;border-bottom:1px solid var(--mova-line)}
.site-header .logo{width:168px;mix-blend-mode:multiply}
.site-footer img{mix-blend-mode:multiply}
.portal:has(.hub-workspace){padding-top:38px}
#view-list:has(.hub-workspace) .back{font-size:12px;font-weight:500;margin-bottom:28px}
#view-list:has(.hub-workspace) .crumb{font-size:11px;letter-spacing:.1em;margin-bottom:12px;color:#857760}
#view-list:has(.hub-workspace) #list-title{font-size:38px;letter-spacing:.025em;margin:0;font-weight:500}
#view-list:has(.hub-workspace) #list-lead{font-size:14px;margin:12px 0 28px;color:#747977}
.hub-workspace{display:flex;flex-direction:column;gap:20px}
.hub-workspace>*,.hub-order-workspace>*{min-width:0}
.hub-workspace>.hub-card{margin:0}
.hub-workspace #hub-verify{order:-3;border-radius:8px;padding:19px 22px;background:#f0f1eb;border:1px solid #dfe3d8}
.hub-workspace #hub-verify.is-verified{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.hub-identity{display:flex;align-items:center;gap:13px;min-width:0;flex:1}
.hub-identity-icon{display:grid;place-items:center;width:34px;height:34px;flex:none;border-radius:50%;color:#526849;background:#e5eadf}
.hub-identity-copy{min-width:0}
.hub-identity-copy .hub-caption{font-size:10px;letter-spacing:.08em;color:#58624f;margin:0 0 1px}
.hub-identity-copy strong{display:block;font-size:14px;font-weight:500;overflow-wrap:anywhere;color:#27322c}
.hub-workspace #hub-change-email{min-height:34px;border:0;border-bottom:1px solid #a5ad9d;border-radius:0;padding:0 0 2px;background:transparent;font-size:12px;font-weight:500;color:#475441}
.hub-workspace #hub-personal-tools.hub-order-workspace{order:-2;display:grid;grid-template-columns:300px minmax(0,1fr);align-items:start;gap:24px;border:0;border-radius:0;padding:0;background:transparent}
.hub-workspace #hub-personal-tools[hidden]{display:none!important}
.hub-query-card{display:flex;flex-direction:column;gap:0;margin:0;padding:27px 24px;background:#fffefa;border:1px solid #e2ded4;border-radius:10px;box-shadow:0 4px 16px rgba(40,35,23,.025)}
.hub-kicker{font-size:10px;font-weight:600;letter-spacing:.17em;color:#887454;text-transform:uppercase;margin:0 0 12px;line-height:1.5}
.hub-query-card h2{font-size:19px;font-weight:500;letter-spacing:.015em;margin:0 0 10px;line-height:1.5}
.hub-query-card .hub-query-hint{font-size:13px;line-height:1.85;color:#72766f;margin:0 0 24px}
.hub-query-card label,.hub-workspace .hub-form label{font-size:12px;font-weight:500;color:#50594f;letter-spacing:.015em;margin:0 0 8px}
.hub-workspace .hub-form input,.hub-workspace .hub-form select,.hub-workspace #hub-market{width:100%;min-width:0;height:48px;border:1px solid #dcded5;border-radius:5px;padding:0 13px;background:#fffefa;font-size:14px;transition:border-color .2s,box-shadow .2s}
.hub-workspace .hub-form select,.hub-workspace #hub-market{appearance:none;padding-right:32px;background-image:url("data:image/svg+xml,%3Csvg width='12' height='8' viewBox='0 0 12 8' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='m1 1 5 5 5-5' stroke='%23646960' stroke-width='1.2'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 13px center}
.hub-query-card select{margin-bottom:21px}
.hub-workspace .hub-form input:focus,.hub-workspace .hub-form select:focus{border-color:#a08c69;outline:0;box-shadow:0 0 0 3px rgba(168,139,91,.10)}
.hub-workspace .hub-form button{border-radius:5px;min-height:47px;font-size:13px;letter-spacing:.07em;font-weight:500;background:#192821;transition:background .2s}
.hub-workspace .hub-form button:hover{background:#2a3e31}
.hub-workspace .hub-form button.secondary{background:transparent;color:#26392d;border:1px solid #c6cdbc}
.hub-query-card .hub-query-submit{margin-top:19px;justify-content:space-between;padding:0 16px}
.hub-query-submit::after{content:'\2192';font-size:19px;font-weight:400}
.hub-query-card .hub-privacy{display:flex;align-items:flex-start;gap:8px;margin:20px 0 0;padding-top:18px;border-top:1px solid #eae7df;font-size:11px;line-height:1.85;color:#777d74}
.hub-privacy svg{width:14px;height:14px;flex:none;margin-top:3px}
.hub-result-shell{min-width:0;min-height:350px;border:1px solid #e2ded4;background:#fffefa;border-radius:10px;overflow:hidden;box-shadow:0 6px 28px rgba(40,35,23,.025)}
.hub-result-shell:empty{display:none}
.hub-empty{min-height:348px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:36px}
.hub-empty-icon{width:70px;height:70px;display:grid;place-items:center;margin-bottom:22px;border:1px solid #e0d9ca;border-radius:50%;color:#9d8964;background:#f7f5ee}
.hub-empty-icon svg{width:28px;height:28px;stroke-width:1.1}
.hub-empty h2{font-size:20px;font-weight:500;margin:0 0 11px;color:#28362d;letter-spacing:.03em}
.hub-empty p{font-size:13px;color:#777c73;line-height:1.9;max-width:310px;margin:0}
.hub-result-shell>.hub-status{margin:30px;font-size:14px;color:#685b44;padding:16px;border-left:2px solid #ad9467;background:#f7f3ea}
.hub-order-head{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:27px 30px 24px;border-bottom:1px solid #e9e5dc}
.hub-order-head .hub-kicker{margin-bottom:6px}
.hub-order-head h2{font-size:31px;line-height:1.2;font-weight:500;font-variant-numeric:tabular-nums;letter-spacing:-.02em;margin:0;color:#22362b}
.hub-market-pill{display:flex;align-items:center;gap:7px;font-size:11px;letter-spacing:.02em;padding:7px 10px;border:1px solid #ded8c9;border-radius:4px;color:#726348;white-space:nowrap}
.hub-market-pill svg{width:14px;height:14px}
.hub-order-metrics{display:grid;grid-template-columns:1fr 1fr 1.25fr;gap:0;padding:25px 30px}
.hub-metric{padding-right:15px;min-width:0}
.hub-metric+.hub-metric{padding-left:23px;border-left:1px solid #e9e5dc}
.hub-caption{font-size:11px;line-height:1.7;color:#7a7d74;margin:0 0 8px;font-weight:400}
.hub-status-value{font-size:14px;font-weight:500;display:inline-flex;gap:7px;align-items:center;color:#354235}
.hub-status-value:before{content:'';width:5px;height:5px;background:#a18c63;border-radius:50%;flex:none}
.hub-status-value.is-paid:before{background:#67845a}
.hub-price{font-size:27px;line-height:1.1;letter-spacing:-.025em;color:#26372c;white-space:nowrap;font-variant-numeric:tabular-nums}
.hub-price small{font-size:11px;letter-spacing:.025em;margin-left:5px;color:#6d7467}
.hub-order-notice{margin:0 30px 25px;padding:11px 13px;font-size:11px;line-height:1.85;color:#77725f;background:#f5f3eb;border-radius:4px}
.hub-order-section{padding:23px 30px;border-top:1px solid #e9e5dc}
.hub-section-title{display:flex;align-items:center;gap:9px;margin:0 0 19px;font-size:13px;font-weight:600;color:#374437;letter-spacing:.04em}
.hub-section-title svg{width:17px;height:17px;color:#887b62;stroke-width:1.4}
.hub-product{display:flex;align-items:center;gap:15px;min-width:0}
.hub-product+.hub-product{margin-top:17px;padding-top:17px;border-top:1px solid #efede5}
.hub-product-icon{display:grid;place-items:center;width:51px;height:56px;border-radius:5px;background:#f3f1e9;color:#9c9076;flex:none}
.hub-product-icon svg{width:25px;height:25px;stroke-width:1.1}
.hub-product-copy{min-width:0;flex:1}
.hub-product-name{margin:0;font-size:13px;font-weight:500;line-height:1.8;overflow-wrap:anywhere;color:#344034}
.hub-product-detail{margin:3px 0 0;font-size:11px;line-height:1.8;color:#7d8177;overflow-wrap:anywhere}
.hub-product-quantity{font-size:12px;white-space:nowrap;color:#777c73;align-self:center}
.hub-tracking-empty{display:flex;align-items:center;gap:13px;border:1px solid #e7e5dc;background:#faf9f5;padding:15px;border-radius:5px}
.hub-tracking-empty svg{width:22px;height:22px;color:#9a907a;flex:none}
.hub-tracking-empty p{margin:0;color:#777c73;font-size:12px;line-height:1.85}
.hub-tracking-line{font-size:13px;margin:8px 0;overflow-wrap:anywhere}
.hub-order-section .hub-link{background:transparent;border:0;border-bottom:1px solid #b6a582;border-radius:0;color:#465440;min-height:30px;padding:0;font-size:12px;font-weight:500}
.hub-order-foot{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:17px 30px;border-top:1px solid #e9e5dc;background:#fcfbf7}
.hub-order-foot .hub-link{display:inline-flex;gap:10px;padding:0;min-height:28px;background:transparent;color:#4b5c46;border-radius:0;font-size:12px;font-weight:500}
.hub-order-foot .hub-link:after{content:'\2197';font-size:16px}
.hub-order-foot .hub-caption{font-size:10px;margin:0}
.hub-workspace>.hub-article{padding:18px 0;margin:0;border-top:1px solid #dfddd3;border-bottom:0}
.hub-workspace>.hub-article summary{list-style:none;display:flex;align-items:center;justify-content:space-between;font-size:13px;font-weight:500;color:#626959;cursor:pointer;min-height:24px}
.hub-workspace>.hub-article summary::-webkit-details-marker{display:none}
.hub-workspace>.hub-article summary:after{content:'+';font-size:20px;font-weight:300;margin-left:16px;color:#8b795a}
.hub-workspace>.hub-article[open] summary:after{content:'−'}
.hub-workspace>.hub-article p{font-size:13px;color:#72786b;line-height:1.9;margin-top:12px}
.hub-workspace>.hub-article .src{font-size:10px;color:#929387;margin-top:8px}
.hub-workspace>.hub-gap{order:1;font-size:12px;line-height:1.9;border-radius:6px;margin:0}
.hub-workspace+.q-list:empty{display:none}
#view-list:has(.hub-workspace) .help-foot{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 0;margin-top:12px;border-top:1px solid #dfddd3}
#view-list:has(.hub-workspace) .help-foot p{font-size:12px;margin:0}
#view-list:has(.hub-workspace) #list-contact{font-size:12px;font-weight:500;color:#485b43;padding:8px 0}
#view-list:has(.hub-workspace) #list-contact:after{content:'\2197';margin-left:12px}
.hub-workspace #hub-verify:not(.is-verified){background:#fffefa;border-color:#e2ded4;padding:27px 30px}
.hub-verify-intro h2{font-size:21px;font-weight:500;margin:0 0 8px;color:#26372c}
.hub-verify-intro p{font-size:13px;color:#777c73;margin:0 0 24px}
.hub-workspace #hub-verify-form{max-width:480px;gap:8px;margin:0}
.hub-workspace #hub-verify-form button{margin-bottom:14px}
.hub-workspace #hub-verify-form .hub-status{font-size:12px;color:#65735e}
.hub-workspace .hub-market-policy{order:0;background:transparent;border-radius:0;padding:12px 0;border:0;border-top:1px solid #dfddd3}
.hub-market-policy>label{display:block;font-size:12px;margin-bottom:9px;color:#7a7d74}
.hub-market-policy #hub-market{max-width:300px}
@media(min-width:1300px){.portal:has(.hub-workspace){max-width:1180px}.site-header:has(+.portal .hub-workspace){max-width:1180px}}
@media(max-width:800px){
 .hub-workspace #hub-personal-tools.hub-order-workspace{grid-template-columns:minmax(0,1fr);gap:20px}
 .hub-query-card{display:grid;grid-template-columns:1fr 1fr;column-gap:18px;padding:24px}
 .hub-query-card>.hub-kicker,.hub-query-card>h2,.hub-query-card>.hub-query-hint,.hub-query-card>.hub-privacy{grid-column:1/-1}
 .hub-query-card>label[for='hub-purchase-site']{grid-column:1;grid-row:4}
 .hub-query-card>select{grid-column:1;grid-row:5;margin:0}
 .hub-query-card>label[for='hub-order_no']{grid-column:2;grid-row:4}
 .hub-query-card>input{grid-column:2;grid-row:5}
 .hub-query-card>.hub-query-submit{grid-column:1/-1}
 .hub-query-card>.hub-query-hint{margin-bottom:20px}
}
@media(max-width:540px){
 .site-header{height:74px;padding:0 22px}.site-header .logo{width:137px}
 .portal:has(.hub-workspace){padding:24px 20px 32px}
 #view-list:has(.hub-workspace) .back{margin-bottom:24px}
 #view-list:has(.hub-workspace) #list-title{font-size:31px}
 #view-list:has(.hub-workspace) #list-lead{font-size:13px;margin-bottom:23px}
 .hub-workspace{gap:18px}
 .hub-workspace #hub-verify{padding:14px 15px}
 .hub-identity{gap:9px}.hub-identity-copy strong{font-size:12px}
 .hub-identity-icon{width:28px;height:28px}.hub-identity-icon svg{width:17px;height:17px}
 .hub-workspace #hub-change-email{font-size:11px}
 .hub-query-card{padding:22px 20px;display:flex}
 .hub-query-card>select{margin-bottom:19px}
 .hub-workspace .hub-form input,.hub-workspace .hub-form select{font-size:16px}
 .hub-order-head{padding:23px 20px 20px}.hub-order-head h2{font-size:29px}
 .hub-order-metrics{padding:22px 20px;grid-template-columns:1fr 1fr;row-gap:23px}
 .hub-metric:nth-child(3){grid-column:1/-1;border-left:0;padding:19px 0 0;border-top:1px solid #e9e5dc}
 .hub-metric+.hub-metric{padding-left:20px}.hub-metric:nth-child(3){padding-left:0}
 .hub-price{font-size:28px}.hub-price small{font-size:12px}
 .hub-order-notice{margin:0 20px 22px}
 .hub-order-section{padding:22px 20px}.hub-product{gap:12px}
 .hub-product-icon{width:39px;height:46px}.hub-product-name{font-size:12px}
 .hub-order-foot{padding:16px 20px;align-items:flex-start;flex-direction:column;gap:5px}
 .hub-empty{padding:30px 20px;min-height:280px}.hub-empty h2{font-size:18px}
 .hub-workspace #hub-verify:not(.is-verified){padding:23px 20px}
}
@media(prefers-reduced-motion:reduce){.hub-workspace *{animation:none!important;transition:none!important}}

/* Shared verification experience for all personal support categories. */
.hub-workspace #hub-verify:not(.is-verified){display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,480px);padding:0;border-radius:10px;background:#fffefa;overflow:hidden;box-shadow:0 5px 24px rgba(40,35,23,.025)}
.hub-workspace .hub-verify-intro{padding:39px 42px;display:flex;flex-direction:column;align-items:flex-start;background:#efeee5;border-right:1px solid #e2ded4;min-width:0}
.hub-workspace .hub-verify-intro .hub-kicker{font-size:10px;letter-spacing:.18em;color:#867354;margin:0 0 30px}
.hub-auth-emblem{display:grid;place-items:center;width:47px;height:47px;border-radius:50%;border:1px solid #c9c7b6;color:#817451;margin-bottom:23px}
.hub-auth-emblem svg{width:23px;height:23px;stroke-width:1.25}
.hub-workspace .hub-verify-intro h2{white-space:pre-line;font-size:30px;font-weight:500;line-height:1.5;letter-spacing:.035em;color:#28392c;margin:0 0 18px}
.hub-workspace .hub-verify-intro .hub-auth-lede{max-width:320px;font-size:14px;color:#747868;line-height:1.95;margin:0 0 34px}
.hub-workspace .hub-verify-intro .hub-auth-privacy{display:flex;gap:9px;align-items:flex-start;max-width:310px;font-size:11px;color:#7d806f;line-height:1.9;margin:auto 0 0;padding-top:25px;border-top:1px solid #d9d8c9;width:100%}
.hub-auth-privacy svg{height:14px;width:14px;margin-top:4px;flex:none}
.hub-workspace #hub-verify-form{max-width:none;display:block;margin:0;padding:36px 38px;width:100%;min-width:0}
.hub-auth-step{display:grid;grid-template-columns:minmax(0,1fr);gap:0;min-width:0}
.hub-auth-step+.hub-auth-step{border-top:1px solid #e5e2d8;margin-top:24px;padding-top:24px}
.hub-auth-step-title{display:flex;align-items:center;gap:12px;margin:0 0 20px;color:#47523f;font-size:14px;font-weight:500;letter-spacing:.02em}
.hub-auth-step-number{display:inline-flex;align-items:center;justify-content:center;width:25px;height:25px;border:1px solid #dbd5c5;border-radius:50%;color:#96805b;font-size:10px;letter-spacing:0;flex:none;font-variant-numeric:tabular-nums}
.hub-workspace #hub-verify-form label{font-size:12px;letter-spacing:.025em;margin-bottom:9px;color:#66705c}
.hub-workspace #hub-verify-form input{height:49px;background:#fffefa;font-size:15px;border-radius:5px}
.hub-workspace #hub-verify-form input::placeholder{color:#a0a397;font-size:13px;letter-spacing:0}
.hub-workspace #hub-verify-form #hub-verify_code{font-variant-numeric:tabular-nums;letter-spacing:.15em}
.hub-workspace #hub-verify-form .hub-auth-send{justify-self:end;width:auto;min-width:142px;margin:13px 0 0;padding:0 18px;min-height:40px;font-size:12px;letter-spacing:.045em;border-color:#cbcbbc;background:#f9f8f2;color:#58644d}
.hub-workspace #hub-verify-form .hub-auth-send:hover{background:#efeee5;border-color:#aaa98e}
.hub-workspace #hub-verify-form .hub-auth-confirm{width:100%;margin:15px 0 0;min-height:48px;display:flex;justify-content:space-between;padding:0 17px;font-size:13px;letter-spacing:.055em}
.hub-auth-confirm:after{content:'\2192';font-size:19px;font-weight:400}
.hub-workspace #hub-verify-form .hub-auth-feedback:empty{display:none}
.hub-workspace #hub-verify-form .hub-auth-feedback{margin:19px 0 0;padding:12px 14px;background:#f5f2e9;border-left:2px solid #ad9467;color:#796344;font-size:12px;line-height:1.85;overflow-wrap:anywhere}
.hub-workspace #hub-verify-form .hub-auth-feedback[data-state='code_sent']{background:#f0f3e9;border-left-color:#83946b;color:#596b48}
.hub-workspace #hub-session-expired{grid-column:1/-1;margin:0;padding:13px 25px;background:#f5f0e6;border-bottom:1px solid #e2ded4;font-size:12px;color:#7a674a}
@media(max-width:800px){
 .hub-workspace #hub-verify:not(.is-verified){grid-template-columns:minmax(0,1fr) minmax(0,1.2fr)}
 .hub-workspace .hub-verify-intro{padding:28px}
 .hub-workspace .hub-verify-intro h2{font-size:25px}
 .hub-workspace #hub-verify-form{padding:28px}
}
@media(max-width:600px){
 .hub-workspace #hub-verify:not(.is-verified){grid-template-columns:minmax(0,1fr);padding:0}
 .hub-workspace .hub-verify-intro{padding:25px 24px 26px;border-right:0;border-bottom:1px solid #e2ded4;position:relative}
 .hub-workspace .hub-verify-intro .hub-kicker{margin-bottom:15px;font-size:9px}
 .hub-auth-emblem{position:absolute;right:24px;top:25px;width:35px;height:35px;margin:0}
 .hub-auth-emblem svg{width:19px;height:19px}
 .hub-workspace .hub-verify-intro h2{font-size:24px;line-height:1.45;margin:0 0 13px;max-width:calc(100% - 20px)}
 .hub-workspace .hub-verify-intro .hub-auth-lede{font-size:13px;line-height:1.85;margin:0;max-width:none}
 .hub-workspace .hub-verify-intro .hub-auth-privacy{display:none}
 .hub-workspace #hub-verify-form{padding:26px 24px}
 .hub-auth-step-title{font-size:14px;margin-bottom:20px}
 .hub-workspace #hub-verify-form input{font-size:16px}
 .hub-workspace #hub-verify-form .hub-auth-send{min-width:138px;min-height:42px}
 .hub-auth-step+.hub-auth-step{margin-top:25px;padding-top:25px}
}